Privacy Policy

Privacy Policy

Privacy Policy and Confidentiality of Information

The Matching team welcomes you and appreciates your trust in us. We are fully aware of the importance of protecting your rights, and we are committed to safeguarding your personal information. This Privacy Policy explains how we collect, handle, and protect your data in accordance with our confidentiality measures.

First: The Information We Collect and Store in Our Databases

  • Personal Information: This includes details like your name, age, email, and national ID number.

  • Account Information: This includes your login credentials, such as username, password, and answers to security questions for password retrieval.

  • Cookies: As part of our online platform, we may use cookies to enhance user experience, such as facilitating transactions between the store and the user.

Second: Does Matching Share This Information?

  • We are committed to keeping your personal information secure and private. We only retain your information to improve the quality of our e-store and to make our interactions with you more efficient.

  • Generally, all user information is accessible only to Matching operators and will not be shared, published, or disseminated to others.

  • In case of any irregular or illegal activity by a user, we may notify the appropriate authorities after consulting with our legal team.

Third: How Secure is the Confidentiality of Private Information?

  • We strive to maintain the confidentiality of all user information and adhere strictly to our privacy policy. While we cannot guarantee 100% security on the internet, we make every effort to protect your data.

  • Your information is stored on secure servers with electronic protection systems to prevent unauthorized access.

  • However, given that the internet cannot be 100% secure, we advise users to keep their sensitive information confidential and refrain from sharing personal details that are critical to them.

Fourth: Is There a Third Party in the Relationship Between Matching and the User?

  • We clarify our privacy policy regarding third parties involved, such as marketers, technicians, or any entities with which we are associated in business.

Fifth: Rules and Provisions for Using Matching

  • All obligations, rights, and responsibilities in the relationship between the user and Matching are governed by this Privacy Policy and Confidentiality of Information. This document reflects the legal and systematic relationship between us and ensures the trust and credibility we aim to provide to our users.

Sixth: Order Cancellation and Refund Policy

  • Matching reserves the right to cancel an order and refund the full amount paid by the customer in case the requested perfumes are unavailable or if there is a technical issue that prevents order completion.